We understand that things come up! If you need to cancel or reschedule, please let us know at least 24 hours in advance(or as soon as possible). This allows us to offer your time slot to another patient who may be waiting for care. We truly appreciate your help keeping our schedule running smoothly so everyone in our community can get the care they need.
At this time, existing patients can request follow-up appointments through the Limitless Life App or by contacting our front desk directly.
New patients should call their nearest Limitless location so we can match you with the right therapist and make sure your first visit runs smoothly.
Graduation from therapy isn’t the end of your journey — it’s the start of your next chapter. Through our Limitless Life App, you’ll stay connected with our team and community through wellness workshops, goal-setting tools, and the self-paced Limitless Life course focused on exercise, sleep, stress, and recovery.
You’ll continue to grow, stay motivated, and live life without limits.
Your care will be led by one of our Doctors of Physical Therapy (DPTs) — licensed experts in movement, pain, and performance. Each DPT designs your individualized plan, works with you one-on-one, and adjusts your program as you progress. You’ll also meet our supportive care coordinators who help make every visit seamless and welcomin
Our hours vary slightly by location, but most of our clinics are open Monday through Friday with early morning and evening appointments available.
Please call or visit your clinic’s page for the most up-to-date hours.
Absolutely! You can request a specific therapist when you schedule. If you’re not sure who to see, our front desk team will match you with a provider based on your goals, condition, and availability.
Every plan is unique. At your first visit, your therapist will complete a thorough evaluation and create a plan that fits your goals and lifestyle. We find the best results when our patients visit two times per week for 6 weeks.
Yes! We know that finding childcare can be tough. Your baby is always welcome — we’ll make sure your session is comfortable and flexible for you both.
Yes. Our pelvic health team has private treatment rooms for evaluations and sessions, so you can feel completely comfortable discussing and working on personal concerns.
Your comfort and privacy are a top priority. Our therapists use professional “code words” and general terms to discuss sensitive topics discreetly. You can always request to move to a private space for further conversation.
Every session is individualized to your needs. It might include education about your pelvic floor, breathing or mobility work, hands-on therapy, and exercises to help you feel strong and confident. Our goal is to help you move freely and return to the activities that matter most — in a supportive, judgment-free environment.
In New York State, you can see a licensed Physical Therapist for 10 visits or 30 days (whichever comes first) without a prescription.
If you need to continue beyond that, we’ll communicate with your provider and handle the paperwork for you. Most insurances allow this “direct access,” but some still require a script — call us at [insert phone number], and we’ll confirm your specific coverage.
We work with most major insurance plans and can verify your benefits before your first visit. If your plan doesn’t cover physical therapy or you’ve reached your visit limit, we offer self-pay options so you can continue your care without interruption.
Limitless Remote Care helps you stay on track between in-person sessions. Through secure video calls and messaging, your therapist can check your form, adjust your plan, and help you keep progressing — no matter where life takes you. It’s a flexible, effective way to stay connected and supported.
Coverage for telehealth physical therapy varies by plan. We’ll verify your benefits before you begin and discuss all options — including affordable out-of-pocket rates — so you can choose what works best for you.
Wear comfortable, move-friendly clothing like activewear or workout clothes. Sneakers or supportive shoes are best.
Your first visit includes a one-on-one evaluation with your Doctor of Physical Therapy. We’ll listen to your story, identify what’s limiting you, and build a personalized plan for recovery. You’ll likely begin treatment that same day — and leave with clarity and confidence about your next steps.
Most sessions last 45–60 minutes, with the first evaluation often running slightly longer. Please arrive 10–15 minutes early to complete paperwork and get settled.about your next steps.
Our friendly care coordinators will greet you at the front desk for your first visit. For follow-up appointments, you can also use our quick self-check-in kiosk to let us know you’ve arrived.
Your physical therapist will recommend a frequency based on your goals and needs at your evaluation. Some people come once or twice a week, while others may start with a more frequent plan that adjusts as they improve.
Workshops & Events: Join in-person or virtual sessions to keep learning, moving, and thriving.
Your physical therapist will recommend a frequency based on your goals and needs at your evaluation. Some people come once or twice a week, while others may start with a more frequent plan that adjusts as they improve.
We’d love to help.
Give us a call at 585-869-5140 or email us at help@limitlesspts.com, and our care team will make sure you get the answers you need.
Ready to live a life without limits? Schedule a consultation with one of our expert physical therapists today.
